- Contact Support
- Support Resources
- Support Tickets
Get Support:
PertexaHealthTech
Mailing Address:
P.O. Box 1860
Ridgecrest, CA 93555
Ticket System
File / Check a Support Ticket:
Click Here
Technical Support:
support@pertexa.com
Phone
Technical Support:
844-327-2199 (PST)
Teleconference (Zoom) Support
If you are a current Pertexa Client, we offer support via Zoom. If you would like to block out a time convenient for you click the link below to be directed to our booking system:
Book a Support Call
The time you schedule is your preferred time, and the time may change based on support technician availability.
Support Resources:
Online Documentation
View our online documentation for the Pertexa IQ system, including Practice Management, Clinical, and the Billing Bridge.
Visit: https://docs.pertexa.net
Downloads
The download library has all the manuals, programs and other files that you may need to get your system up and running.
Pertexa Support Ticket System:
We understand that sometimes you need personalized assistance, and our ticket system is designed to provide you with fast and efficient support. Whether you’re encountering an issue, have a question, or need help with a specific feature, our team is here to assist you every step of the way.
How It Works:
- Submit a Ticket: Provide us with the details of your request or issue. The more information you include, the faster we can resolve it.
- Track Your Progress: Stay updated as we work on your request. You’ll receive notifications at every step of the process.
- Get Solutions: Our support specialists will provide clear and actionable responses tailored to your needs.
Why Use the Ticket System?
- Organized communication with our support team.
- Transparent tracking of your issue from start to resolution.
- Quick response from knowledgeable experts.
Start Here:
At Pertexa, we’re dedicated to ensuring your success. Let us know how we can help!
